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At Reign Clinic, your health, safety, and wellbeing remain our top priority. In response to the COVID-19 pandemic, we have implemented a series of enhanced health and safety measures in line with Government and local authority guidelines. These measures are designed to ensure a safe and hygienic environment for both our clients and staff.

Our Commitment to Your Safety

To minimise risk and maintain the highest standards of hygiene, we have taken the following precautions:

  • Strict Compliance with Health Guidelines – Our clinic follows all official COVID-19 safety protocols.
  • Clinic & Treatment Review – We have thoroughly assessed our services and adjusted our treatment menu where necessary.
  • Personal Protective Equipment (PPE) – Our practitioners will wear gloves, masks, and other protective equipment during treatments when required.
  • Minimised Contact – Therapists will remain in the treatment room for the duration of your session to reduce PPE changes and minimise infection risks.
  • No Handshakes or Physical Greetings – We will welcome you warmly while maintaining social distancing.
  • Staggered Appointment Times – To reduce client overlap and maintain social distancing.
  • Enhanced Cleaning Procedures – The reception area and treatment rooms will be sanitised regularly.
  • Direct Escort to Treatment Rooms – Where possible, clients will be taken straight to the treatment area to avoid waiting room congestion.
  • Socially Distanced Waiting Areas – Seating arrangements will be adjusted to maintain safe distancing.
  • Cashless Payments Preferred – We kindly ask clients to use card or contactless payment methods whenever possible.

Client Responsibilities

To help us maintain a safe environment, we kindly ask all clients to follow these guidelines:

  • Arrive on Time – Please arrive promptly for your appointment to support social distancing measures.
  • Avoid Early Arrivals – This will prevent unnecessary contact with other clients who may be leaving the clinic.
  • Attend Alone & Travel Light – Please come unaccompanied and bring only essential items to minimise contact risk.
  • Limited Toilet Access – Our facilities will be available only for emergencies.
  • Face Masks Required – All clients must wear a face mask while inside the clinic.
  • Reschedule if Unwell – If you have a fever, feel unwell, or someone in your household is self-isolating, please contact us to reschedule your appointment.

Ongoing Safety Measures & Policy Updates

We will continue to monitor and follow Government and NHS guidance regarding safe practices. Our policies may be updated accordingly to reflect new research and regulations.

Your cooperation and understanding are greatly appreciated as we work to keep Reign Clinic a safe and welcoming space for all.

📅 Have Questions or Need to Reschedule? Contact Reign Clinic today for assistance.

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